Rassini Whistleblower hotline by EthicsGlobal

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Anti-Corruption Customer Quality and Satisfaction Communication Conflict of Interest Confidential and / or privileged information Business Practices Employee relationships Relationship with Suppliers Transparency

Employee relationships

Recruiting::Failure to comply with non-discrimination principles when screening and recruiting. Persecution and discrimination.::Any kind of discrimination, labor, sexual, and psychological persecution and harassment. Right of freedom of association.::Failure to respect the freedom of association pursuant to the laws applicable in each business unit. No forced labor.::Threat and/or violence suffered by any interested parties to coerce them to work. No child labor.::Hiring personnel below the minimum legal age pursuant to the laws applicable in each business unit. Health and Safety.::When an associate is exposed to hazards due to breaches of industrial safety and asset security standards.

Customer Quality and Satisfaction

Truthful information:: Any omissions or failures in providing our customers with truthful information about the performance of our products and services. Complaints and demands::Any omission or failure when truthfully reporting facts relating to our customers. Truthful reporting of facts::Any omission or failure when truthfully reporting facts relating to our customers.

Business Practices

Contractual obligations.::Failure to comply with contractual obligations whether in terms of time, quality, quantity, or price, without the other party’s consent. Complete confidentiality of customers and suppliers.::Disclosing confidential information about our clients and/or suppliers. Keeping everyday dealings with customers and/or suppliers on a professional level.::Mixing professional matters with personal ones.

Anti-Corruption

Malfeasance::Misappropriation or other diversion of property. Illicit enrichment::An increase in assets over and above the lawful income that cannot be reasonably explained. Bribery::A promise, an offer, a concession, a request, and/or the acceptance of an undue advantage for its own or someone else’s benefit.

Relationship with Suppliers

Accepting meals and invitations from suppliers.::A conflict occurs when there is no clear business explanation for attending a meal, and all meals must be attended by at least two Rassini’s associates. Accepting gifts and/or donations from suppliers or customers.::A conflict occurs when an associate personally accepts gifts and/or donations from suppliers or customers without prior authorization. Favors::Requesting or accepting favors, discounts, facilities, or special conditions from Rassini’s current and/or potential suppliers. No solicitation.::A breach occurs when an associate solicits or provides favors and/or services from or to a client or supplier in an employee and/or professional capacity.

Confidential and / or privileged information

Duplicating or manipulating confidential and/or privileged information.::Sharing, duplicating, manipulating or distributing to third parties confidential and/or privileged information for its own benefit, the benefit of a competitor or any third party. Publish any information and/or documentation pertaining to the company without authorization.::A breach occurs when any information and/or documentation pertaining to the company is shared in mass media and/or social networks, outside permitted channels.

Communication

Address communications to the personnel without the prior authorization of the communication area.::Address communications to the personnel without consulting with the Corporate Communication Area and/or the area responsible for communications of the relevant business unit. Use Rassini’s internal and external communication means and channels.::A conflict occurs when communication channels are used for personal purposes or other than for business activities. Attempting to impersonate a representative or spokesman of Rassini.::A conflict occurs when attempting to pose as a representative without the pertinent authorization. Using inappropriate oral and/or written language.::A breach occurs when an associate uses rude and/or offensive vocabulary. Violation of corporate identity.::Using the company’s logotypes and trademarks without strict adherence to the corporate identity manual guidelines.

Transparency

Concealment::The continuous concealment of assets knowing that they are the product of any of the above-mentioned offenses.

Conflict of Interest

Abuse of Functions::Promise, offer, concession, request or acceptance of an undue advantage by a person who abuse his influence or position. ::

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